Nejat Eczacıbaşı Binası Sadi Konuralp Caddesi, Şişhane Sk. No:5 Kat:2, 34433 Beyoğlu

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Yes, we design and manufacture our products in our own facility. We use premium quality products. Our products are odorless and durable. With our products, you can decorate your home for a lifetime.

Our wall art products come ready to hang with a hanging mechanism included. No additional assembly is required. Simply choose the desired location on your wall, use a nail or hook appropriate for your wall type, and hang the wall art securely. It’s quick, easy, and hassle-free to display our wall art in your space, adding a touch of elegance and style to your decor.

Yes, shipping fees apply for all orders. The cost of shipping will be calculated based on the destination and the weight or size of the package. During the checkout process, you will be able to see the shipping cost before finalizing your order. We strive to offer competitive shipping rates while ensuring reliable and timely delivery of your items. Please note that any customs duties or taxes imposed by the destination country are the responsibility of the buyer.

Our website is secure, and we prioritize the protection of our customers’ information. Your credit/debit card details are stored securely in our system, encrypted and inaccessible to third parties. We utilize the trusted payment infrastructure of IYZICO, a globally renowned payment provider, ensuring safe and reliable payment transactions. With this secure payment system in place, you can shop with peace of mind and safeguard your personal data.

Your order will typically be processed and shipped within 1-3 business days. The delivery time may vary depending on the shipping address and the chosen courier. We work with various courier companies, including PTS, UPS, DHL, TNT, and FEDEX, to provide you with the most cost-effective shipping option. Once your order is ready for shipment, you will receive an email notification with tracking information. This allows you to easily track the progress of your order. We strive to ensure that your products are delivered to you in a timely manner and with the utmost reliability.

Once your order is processed, you will receive an email with a tracking number. You can use this tracking number to track your order on the website or mobile app of our partnered courier companies. Simply visit their website or enter the tracking number in the designated field to get real-time updates on the status of your shipment. Additionally, you can also log in to your account on our website to track your order. The tracking number allows you to stay informed about the current location of your package, estimated delivery date, and other logistics details. With our provided tracking number, you can easily track your order and have peace of mind throughout the delivery process.

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